INFORMATION ABOUT US

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    INFORMATION QUESTIONS

    FREQUENTLY ASKED QUESTIONS

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    Will I receive the same product that I see in the picture?

    Yes. All product images on our website reflect actual samples. We guarantee the same quality and design unless otherwise stated for custom orders.

    Will you restock items indicated as “out of stock?”

    Some designs may be restocked based on demand. For urgent needs, contact us for similar alternatives or inquire about custom production.

    Where can I view my sales receipt?

    Once your order is confirmed, a digital invoice will be sent to your email. You can also request a formal receipt through our contact page.

    Where can I ship my order?

    We offer worldwide shipping via trusted couriers like DHL and FedEx. You’ll receive a tracking number and shipping updates via email once dispatched.

    How can I return an item?

    We accept returns for defective or incorrectly shipped items within 7 days of delivery. Please contact our support team with your order ID and photos.

    What if I receive damaged or wrong items?

    Please contact us within 3 days of delivery with photos. We’ll handle replacements or refunds swiftly.

    Address

    No.4, Street 3, Xiangping Road, Shatou Street, Panyu District, Guangzhou City Guandong Province, China 511400

    Whatsapp

    +86 189 2924 9144