WhatsApp: +86 18929249144
WeChat: +86 18929249144
Do my coupons expire?
Each coupon is valid for a certain period. Please note the valid date of each coupon. You may always check the valid period and status ...
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How can I use the coupon codes?
For every order, you may apply only one available coupon. You may always go to “You”—“My Coupon” to check all your coupons. It is easy ...
Do you ship to PO BOXes and APO/FPO/AFP military addresses?
We can only ship to those addresses by standard shipping (about 2 weeks for delivery).
If you want to receive the item(s) by expedited...
Does UPS/DHL require a signature on delivery?
DHL requires the signature of the receiver, while UPS usually drops the package at your yard/front door/porch when you are not home to ...
Do you offer free shipping ?
We are sorry that we don't offer free shipping.
Hope you understand. ):
What delivery companies do you use?
Standard shipping: postal mail / USPS
Express shipping: DHL / UPS / FedEx / ARAMEX
Does soblingjewelry ship to multiple addresses?
We are only able to deliver to one address per order. We suggest that you place a separate order for each destination if you would like...
Where does my order ship from?
Our main fulfillment center is located in China.
What should I do if my order tracking information is not updated?
This means that the tracking information hasn’t been updated in the online tracking system in time, though the actual order status may ...
How can I track my order?
You will receive a tracking number by email once the order is sent out, you will be able to track the order status in the top right cor...
