Company News
Do my coupons expire?
Each coupon is valid for a certain period. Please note the valid date of each coupon. You may always...
How can I use the coupon codes?
For every order, you may apply only one available coupon. You may always go to “You”—“My Coupon” to ...
Do you ship to PO BOXes and APO/FPO/AFP military addresses?
We can only ship to those addresses by standard shipping (about 2 weeks for delivery).
If you want ...
Does UPS/DHL require a signature on delivery?
DHL requires the signature of the receiver, while UPS usually drops the package at your yard/front d...
Do you offer free shipping ?
We are sorry that we don't offer free shipping.
Hope you understand. ):
What delivery companies do you use?
Standard shipping: postal mail / USPS
Express shipping: DHL / UPS / FedEx / ARAMEX
Does soblingjewelry ship to multiple addresses?
We are only able to deliver to one address per order. We suggest that you place a separate order for...
Where does my order ship from?
Our main fulfillment center is located in China.
What should I do if my order tracking information is not updated?
This means that the tracking information hasn’t been updated in the online tracking system in time, ...
How can I track my order?
You will receive a tracking number by email once the order is sent out, you will be able to track th...