Orders

Shopping at alwayswith.me is easy. Simply follow the steps below to place an order.

1. To add an item to your shopping cart, simply select the “Add to Cart” button.

2 . Once you complete your selection of items, click on “VIEW CART” for a preview of your order. From here, you can review your order and change the quantity if necessary. If you’re ready to place your order, click the “CONTINUE CHECKOUT” button.

3 . Complete shipping and billing information, then click “CONTINUE PAYMENT” to proceed to payment.

Track your order with a few clicks.

You will receive a tracking number by email once the order is sent out. You will be able to track the order status in the top right corner of any web page by clicking “ONLINE CHAIT -> TRACK  ORDER”. 

The second way to track your order:

– Go to https://alwayswith.me/my-account/orders/

– Enter the email used to place your order, then click “Check”

– Click the yellow “Track” button for more detailed information.

1. In “My Orders”, you will be able to get an overview of your order history and its status.
2 . Click “View Details” for more.
3  . If your order is “Shipped”, select “Track” to check the current status of your package.
4  . You will then be taken to an overview of your recent shipping history for your package.
5 . Once you receive your package, confirm delivery

You can change the item info or delivery address by submitting a ticket before the shipment of your order. Note once the package is shipped out, it’s not possible to change the order. 

1. Cancel an unpaid order:
To cancel an unpaid order, simply log into your account, go to “My Orders,” and cancel the order you no longer want by clicking the “Cancel Order” button. 

2 .Cancel a paid order:
Processing: Log in to your account and submit a ticket in “My Tickets.” We will make arrangements as soon as possible. 

Refunds are processed within 24-48 hours after you received confirmation of the cancelation or out-of-stock notices. The amount of time it takes for the refund to shoe on your credit card or PayPal account depends on the policies of these institutions.

If you ordered a sold out item, we will ship out the available items first so that you will receive them as quickly as possible. The rest of the order will be refunded to your paypal or credit card. 

For our popular item, it might go out of stock quickly.
The out-of-stock items will be automatically refunded once your order is processed.

Yes, if the order is not placed, you can remove the item from the shopping cart. But once you have placed the order, you can’t delete any item from the order. 

If you have not received the notice email of the order, please check your spam folder first. Or you could find the latest status of your order in “My Orders”. 

To purchase on alwayswith.me, maybe due to your country’s customs or tax reasons, you’ll need a U.S. shipping address.

If you do not have a U.S. shipping address, you can create an account with a freight forwarding service before you check out. They’l hande shioment processing and willapoly additional fees related to your intemational orderincluding shipping, duties, and taxes.

When you’re placing your selling jewelry order, input the freight forwarder’s US shipping address as your own. We will ship your order there, then Mvus com oShipito.com will forward the package to your international address and ensure the item arrives safely. may be saving your customs tax or shipping cost

Payments

Payment through bank transfer usually comes with a fee. Please check with your bank first for more information. The total amount of money should be the total amount plus the transfer fee.

For example, if you are paying for a $500 order, the transfer fee will be $20. The total of $520 should be submitted. If you only pay $500, minus the $20 transfer fee, we only receive $480. Thus, we won’t be able to proceed with your full order.

The Card Verification Value (or CVV) code is an anti-fraud security feature to help verify that you are the one in possession of your credit card.

For Visa & MasterCard holders, the CVV code is the last 3-digit number printed on the signature panel on the back of the card.

For American Express holders, the CVV code is the 4-digit number printed on the front of the card above your credit card number.

PayPal payments are accepted. We will send an invoice through PayPal after your order has been submitted on our website

PayPal uses various security measures to protect their users.

Because of this, PayPal may occasionally prohibit a buyer from submitting payment to a seller through PayPal.

Contact PayPal’s customer service team for help and learn more in their Security Center.

If you’re ultimately unable to submit payment, you may be able to purchase with your credit card.

We accept multiple payment methods, including: 

PayPal,

Credit cards

Bank transfer,

Western Union

 We are unable to accept payment via cash on delivery. 

 You can select your payment method once you proceed to checkout.

We do not process any of your payment information. All payment-related matters on alwayswith.me are handled by PayPal.

Accounts

Click on Sign up to begin the easy process of creating an account with us

To sign up, you have 2 options, and you will have to choose one of them to keep going.

1 .Email
Type in an email address you actively use and click the “Next” Button.

2. Connect with your Facebook or Google account
If you already have the above accounts, click on any one of the links and it will connect to the account you choose. Your profile information can be transferred directly to your alwayswith.me account.

Yes, you can do that at any time. Please contact our Customer Service Team to proceed. 

Please note that we take all the safety precautions needed to protect your personal information against unauthorized use, and in the case of deleting your account, all of your account data will be permanently deleted and can not be restored.

If you do not remember your password, click “Forgot Your Password?” 

On the login page, enter the email address you registered with, and an email with a link to reset your password will be sent to your inbox.

Make sure you have entered the correct email address and password you registered with. If you signed in with Facebook the first time, simply click “Login with Facebook”.

If you still have trouble logging in after this, please contact our Customer Service Team via “Online Chat”, we’ll be happy to help. Providing as much detail (screenshots of the error messages, the ways you have already tried, etc) will certainly help solve the problem sooner.

You can add, edit, or delete an address here. 

1. Add a new address: Click “Add new address” and enter the information in the required fields. Click “Save” to save.

2. Edit an existing address: Click “Edit” and edit the info you want. Click “Save address” to save your changes.

3. Delete an existing address: Click “Delete” to delete an address.

You can change your password after you log in to your account. 

Signing in with Facebook is not mandatory. However, it is an option we like to provide for a more efficient signup process. Apart from that, signing in with Facebook allows you to get instant access to our exclusive offers and deals, such as voting for new designs and sharing your opinions. 

Coupons

Each coupon is valid for a certain period. Please note the valid date of each coupon. You may always check the valid period and status of your coupons in “You”—“My Coupon”. Expired coupons will turn grey and cannot be used anymore. 

For every order, you may apply only one available coupon. You may always go to “You”—“My Coupon” to check all your coupons. It is easy to redeem, after adding to the shopping cart and checkout, select one valid and available coupon code in the “Apply a Coupon “ area. You can see that when placing the order. 

Buying Guides

Products

Please note: The following information is intended for use as a general guideline. Sizing and fit are approximate and may vary by designer.

Ring Size Guide
Size (US)Inches CircumferenceMM Circumference
62.04″51.9 mm
6 1/42.07″52.5 mm
6 1/22.09″53.1 mm
6 3/42.12″53.8 mm
72.14″54.4 mm
7 1/42.17″55.1 mm
7 1/22.19″55.7 mm
7 3/42.22″56.3 mm
82.24″57 mm
8 1/42.27″57.6 mm
 
Women’s General Measuring Guide

We have listed below a definition of the most commonly used product measurement terms to help you choose the best size. We recommend that you compare each measurement with your own.

Ring:
Wrap a piece of string around the base of the finger and use a pen to mark the overlap. Unwrap the string. Lay it flat and measure the inches or millimeters up to the mark.

Keep away from moisture

    To keep your fashion jewelry from fading and tarnishing quickly, always remove it before washing hands, taking a shower, and swimming. Don’t leave it on your bathroom sink, and avoid contact with perfume, lotion, hair products, and chemicals(chlorine from pools, etc.).

Proper Jewelry Storage

    To maintain its quality and luster, make sure that your jewelry is stored in a closed box in a cool, dry place, away from heat and strong light. Try to separate the pieces individually to prevent scratches to gemstones and metals. You can also store your fashion jewelry in a fabric-lined case with separate compartments, or wrap pieces singly in soft tissue paper.

Clean your jewelry

    For items that are dull and rusty, simply clean them with a soft cloth on a regular basis (once a month is a good rule of thumb). It’s also applied to Sterling Silver pieces, but with a soft 100% cotton or a silver polish cloth. No liquids or solutions are necessary.

Repair your jewelry

 Aggressive and repeated rubbing will remove the plating over time. If it does show signs of significant wearing, a professional jeweler in your area will be able to repair the plating or other services such as loose stone or fall out.

We do not offer catalogues. Our products are available to view online only. The products supplied on our website are the most current ones, and it is easy to scan through the categories for your favorite products.

We offer three sizes for your customize:

Youth: 7″ around, our youth bands are recommended for kids 6-12. These are great for pre-high school groups such as youth baseball teams and Girl Scout troops.

Adult: 8″ around, this is our universal size. Most projects order wristbands in this size as it will fit the widest range of people.

Large: 8.25″ around, this is our large-sized wristband. Good for your college football team or other group with a large average wrist size.

If you want to buy 925 Sterling Silver, it’s good to know the difference between it and pure silver. Pure silver is not 100% silver. It has 99.9% silver and a tiny bit of other metals like copper.

Sterling Silver is different. It has 92.5% silver, and the rest is mostly copper. That’s why we call it “925 Sterling Silver” or just “925 Silver.”

Why add other metals? Because pure silver is too soft. It bends and breaks easily. By adding copper, the silver becomes stronger. This helps jewelers make beautiful and detailed jewelry using 925 Sterling Silver.

Why Buy 925 Sterling Silver Jewelry?

925 Sterling Silver jewelry is not cheap. You need to spend money to buy a ring, pendant, or necklace made from it. But it’s worth it. The value of this jewelry can go up over time. So, it’s a good investment.

But you must be careful. Some sellers try to trick people. They sell fake 925 Sterling Silver jewelry. This is a big problem. Some rings, earrings, and necklaces that look real are not made of real silver.

Many fake items are just silver-plated. That means only the outside layer is silver. Inside, it’s something else. These fake pieces don’t last long. They lose color and break easily.

So, how do you know if the silver is real? Below are some easy ways to check. These steps will help you see if the jewelry is real 925 Sterling Silver or a fake copy.

1. Use a Soft White Cloth

Rub the jewelry with a soft white cloth. If the cloth turns black, it’s a good sign. Real silver reacts to air. This is called oxidation. It makes the silver look darker over time. When you rub it, some of that black comes off. That means the silver is real.

2. Try the Nitric Acid Test

Put a small drop of nitric acid on the jewelry. Be very careful! Wear gloves and goggles.

If the silver is fake, it will change color and turn green. That means there is no real silver inside.

But if it’s real 925 Sterling Silver, it will not turn green. Instead, the spot where the acid dropped will turn creamy white. That means it passed the test.

If the seller says “No, you can’t do the acid test,” be careful. Maybe they know it’s fake.

3. Smell It

Yes, smell the jewelry! Real silver has no smell. If it smells like metal or something strong, it may have too much copper. That means it is not true 925 silver.

4. Use a Magnet

Silver is not magnetic. So, try using a magnet.

Hold a magnet close to the jewelry. If the jewelry moves or sticks to the magnet, it is not real silver. It may have iron or another metal inside. Real 925 Silver will not move at all near a magnet.

5. Look for Markings

Real Sterling Silver jewelry has tiny marks. These are often found in hidden places, like the back of a pendant or inside a ring.

Look for words like “Ster,” “Sterling,” or “925.” These marks show the item is real silver. If you can’t find any of these marks, be careful. It might be fake.

Some fake items may still show these marks. But if a piece has no mark at all, that’s a warning sign.

These easy tricks can help you know if your jewelry is real or fake. It’s always better to check before you buy. That way, you don’t waste your money on bad products.

Many people love 925 Sterling Silver because it looks nice, lasts long, and keeps its value. But only if it’s real. So, always check before you buy. And now, you know how!

Let me know if you’d like this same passage turned into a printable poster or graphic for retail display!

Purchases

I cannot check out

1. Check for any out-of-stock items; these must be removed prior to checkout. 

2. Are all the required fields completed, including shipping address and shipping method?  3. Check your browser or try using another one, and make sure your clock settings are accurate.  Still can’t check out? Contact …

I cannot add items to my cart

First, check to see whether this item is out of stock or if there are any minimum purchase requirements on the item. Also, ensure all required fields were completed, including size.  If you cannot add items to your shopping cart, it is likely due to one of the following:  Item is out of stock Mi …

I’m having trouble uploading photos.

First, check for pop-up messages that might identify the issue.  If you are using a laptop or desktop computer, try using a different browser.  If you are using a mobile phone, please make sure the network is stable enough to upload a picture.  Our system does not recognize PDF files. PDF’s …

Can I receive some samples?

You can place a minimum order to try our products.  We stand behind the quality of our products, and we know you will be more than happy with the quality of our products.

Can I use your product images?

Yes, you can. 

You will get all marketing images and videos of your purchased products.

Do you have a catalog?

Soblingjewelry.com is concerned about our environment, so no paper is used for the catalog. Our user-friendly e-commerce website is provided for our customers in the same way as catalogs. Please look through our website for up-to-date inventory.

What ring sizes do most of your customers order?

(1)The most popular sizes ordered in the United States: Women: Size 7, 8, and 9. Men: Size 9, 10, and 11.

(2)The most popular sizes ordered in Asia: Women: Size 5, 6, and 7. Men: Size 8, 9, and 10.

How can I price your merchandise for retail?

The suggested price varies depending on your own store’s operating cost. Our products are considered to be of a higher quality of jewelry, sometimes referred to as fine fashion jewelry.

How to Purchase Jewelry on alwayswith.me?

To purchase an item on alwayswith.me: Browse or search for the item you want to purchase on alwayswith.me. Choose the options you want for that item, if applicable. Click Add to Cart and either Keep purchasing to go back to Continue or Proceed to checkout. If you have one coupon code. Please click …

How long is the Processing Time for an order?

It normally takes 1-3 days for us to process your order. Please note that this does not include holidays.  If an order is custom, the processing time will include the time it takes to create the custom item. 

1. Check for any out-of-stock items; these must be removed prior to checkout. 

2. Are all the required fields completed, including shipping address and shipping method? 

3. Check your browser or try using another one, and make sure your clock settings are accurate. 

Still can’t check out? Contact customer service via live chat or submit a Ticket for assistance.

https://alwayswith.me/ concerns our environment, so no paper is using for catalog. Our user-friendly ecommerce website is provided for our customers as same as catalogs. Please look through our website for up to date inventory.

You can place a minimum order to try our products. 

We stand behind the quality of our products, and we know you will be more than happy with the quality of the products.

First, check to see whether this item is out of stock or if there are any minimum purchase requirements on the item. Also, ensure all required fields were completed, including size. 

If you cannot add items to your shopping cart, it is likely due to one of the following: 

The item is out of stock
The minimum purchase limit has not been met
Required fields are missing information
Website or network problems.

Yes, you can.

You will get all marketing images and videos for your purchased items.

It normally takes 1-3 days for us to process your order. Please note that this does not include holidays. 

If an order is custom, the processing time will include the time it takes to create the custom item. 

The suggested price varies depending on your own store’s operating cost. Our products are considered to be of a higher quality of jewelry, sometimes referred to as fine fashion jewelry.

(1) The most popular sizes ordered in the United States:

Women: Size 7, 8, and 9.

Men: Size 9, 10, and 11.

(2) The most popular sizes ordered in Asia:

Women: Size 5, 6, and 7.

Men: Size 8, 9, and 10.

Shipping & Delivery

Total time = processing time + shipping time. Our normal delivery time is 1-2 business days after preparing the orders, and 7-10 business days for shipping (2 to 3 work days for express shipping.

Yes! 

If your country is not listed, please feel free to contact us. 

Please note that we are not responsible for any local taxes or customs fees that might be imposed by your country.

We are sorry that we don’t offer free shipping.

Hope you understand. ):

May be charged customs fees due to strict customs inspections.

But we offer lower values to save your customs fees.

Our main fulfillment center is located in China. 

Standard shipping: postal mail / USPS

Express shipping: DHL / UPS / FedEx / ARAMEX

We encourage you to track your order online to avoid issues in the delivery process.

If the delivery timeframe has passed, please contact your postal carrier with the tracking number, as well as our customer service.

If your order is lost and your shipping address is correct and deliverable, we will arrange for a free replacement or issue an immediate refund upon confirmation.

Please remember…
– Shipping estimates are from the day of shipping, not from the order date.
– Customers are responsible for lost orders due to incorrect shipping information. So, please make sure your address is correct and deliverable.

We are only able to deliver to one address per order. We suggest that you place a separate order for each destination if you would like to send your purchases to multiple addresses. 

DHL requires the signature of the receiver, while UPS usually drops the package at your yard/front door/porch when you are not home to receive the package. 

This means that the tracking information hasn’t been updated in the online tracking system in time, though the actual order status may have already been updated.

Please try again later to see if the information has been updated.

If there is no movement within a week, please feel free to contact our customer service via live chat or by submitting a support ticket for assistance.

We can only ship to those addresses by standard shipping (about 2 weeks for delivery).

If you want to receive the item(s) by expedited shipping(in 10 days), please provide a physical address. 

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