Buy with confidence
What guarantees can I get?
Everyone who buys gets the following guarantees:
1. Lost Package
If you don’t receive your order due to a lost package.
You will get a full refund (shipping costs included).
2 . Missing Goods
When you receive your order, the item is not in your package. You must report within 5 days.
You will get a partial refund.
3. Damaged Goods
When you receive your order, if the items are broken or damaged, you must report it within 5 days.
You will get a partial refund
4. Shipping Times are longer
Choose express shipping (DHL, FedEx, UPS, EMS) and the shipping times are over 45 working days (not including customs reasons, natural disasters & erroneous shipping addresses).
Choose standard shipping (air mail) and the shipping times are over 90 working days (not including customs reasons ,natural disasters & errors in shipping address).
You will get a full refund.
****** Please Note ****** :
If your order is not received due to customs clearance or tax reasons, we will reject your refund request.
Request Money Back Steps :
1. Send your money back request to order@alwayswith.me.
2. Confirm your request and reply to you.
3. Refunds will be processed within 48 hours after we confirm